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Managing Front Office Operations, by Michael L. Kasavana, Richard M. Brooks
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Managing Front Office Operations
- Sales Rank: #180964 in Books
- Brand: Brand: American Hotel and Lodging Association, Educational Institute
- Published on: 2009-05-01
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x 7.00" w x 1.25" l, 2.35 pounds
- Binding: Paperback
- 653 pages
- Managing Front Office Operations
Most helpful customer reviews
5 of 6 people found the following review helpful.
Same book as offered at school
By student
This is the same book as offered at the school. The school was sold out so I had to purchase through Amazon. The only problem I had was the AH&LA exam was not with the book and it should have been. Amazon customer service was awesome. One call and they put me in touch with the AH&LA who sent me the exam overnight.
2 of 2 people found the following review helpful.
No Complaints
By Ljb
This was the first text book I've ever bought online, and I was completely satisfied. I thought that buying a used book would mean that some pages would be bent or something but it was flawless. Also, it was a STEAL compared to my school's bookstore!!
1 of 1 people found the following review helpful.
I can't find the difference between the 8th and 9th editions...
By LyssaToldMe
The 8th edition is super similar to the 9th edition. I honestly can't even find the differences between the two outside of the cover art. I saved so much money by just buying a used 8th edition and I suggest that you buy the 8th instead of the 9th edition to anyone else unless your professor is a stickler for having the latest book.
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